FAQs
For Sales, Customer Service, Inventory, Warranty, and Pricing Questions who should we email?
Please send questions / comments to sales@lamusike.com.
Is expedited shipping available?
Not at this time.
What are your lead times?
General lead times are within 14 days for all items. If it happens to be longer, we will reach out to let you know!
Is custom work available?
Custom work is available on an individual basis and has lead times up to 2 months long or longer. There are also additional fees associated with custom work.
Do you charge taxes? How much is the sales taxes?
The amount of sales tax depends on the rates in your respective state and district.
What are my payment options?
LaMusike offers a wide range of payment options to make your shopping experience more convenient. Accepted payment methods include: All Major Credit & Debit Cards: Visa, MasterCard, American Express, and Discover, and PayPal.
Do you offer a print catalog of the parts you sell?
No, we don’t offer print catalogs. We’ve focused our efforts on building an online catalog that’s easy to navigate and paired with a secure shopping cart so you can enjoy a quick, stress-free shopping experience.
How secure is my Informations?
We understand that the safety of your personal information is important to you, which is why we have taken steps to provide a safe and secure shopping experience. We can guarantee the safety and protection of your sensitive payment information by processing online payments through Braintree, a PayPal service that is Level 1 PCI DSS compliant (the highest level of certification in the industry). For more information, please visit our Privacy Page.
Will I be notified once my order is shipped?
Yes! Once your package is shipped out, a tracking number will be sent via email.
When will I be billed?
After you place your order, your credit card’s issuing bank will place an authorization hold on your account for the entire amount of the charge. This is only a pre-authorization and not a charge. In most cases, you will be charged only when the merchandise ships.
Please send questions / comments to sales@lamusike.com.
Is expedited shipping available?
Not at this time.
What are your lead times?
General lead times are within 14 days for all items. If it happens to be longer, we will reach out to let you know!
Is custom work available?
Custom work is available on an individual basis and has lead times up to 2 months long or longer. There are also additional fees associated with custom work.
Do you charge taxes? How much is the sales taxes?
The amount of sales tax depends on the rates in your respective state and district.
What are my payment options?
LaMusike offers a wide range of payment options to make your shopping experience more convenient. Accepted payment methods include: All Major Credit & Debit Cards: Visa, MasterCard, American Express, and Discover, and PayPal.
Do you offer a print catalog of the parts you sell?
No, we don’t offer print catalogs. We’ve focused our efforts on building an online catalog that’s easy to navigate and paired with a secure shopping cart so you can enjoy a quick, stress-free shopping experience.
How secure is my Informations?
We understand that the safety of your personal information is important to you, which is why we have taken steps to provide a safe and secure shopping experience. We can guarantee the safety and protection of your sensitive payment information by processing online payments through Braintree, a PayPal service that is Level 1 PCI DSS compliant (the highest level of certification in the industry). For more information, please visit our Privacy Page.
Will I be notified once my order is shipped?
Yes! Once your package is shipped out, a tracking number will be sent via email.
When will I be billed?
After you place your order, your credit card’s issuing bank will place an authorization hold on your account for the entire amount of the charge. This is only a pre-authorization and not a charge. In most cases, you will be charged only when the merchandise ships.